On The Lighter Side
______________________________________________________________________________________
Life Insights
1. "If a man does not keep pace with his companions, perhaps it is because
he hears a different drummer. Let him step to the music which he hears,
however measured or far away."
Henry David Thoreau
1817-1862, Writer and Philosopher
2. "It is no sin to attempt and fail. The only sin is to not
make the attempt."
Suellen Fried
Author and Speaker
3. "To accomplish great things, we must not only act, but also dream, not
only plan, but also believe."
Anatole France
1844-1924, French Novelist
4. Every achiever that I have ever met says, "My life turned around when I
began to believe in me."
Dr. Robert H. Schuller
Minister
5, "Even a mistake may turn out to be the one thing necessary to a
worthwhile achievement."
Henry Ford
1863-1947, American Industrialist
6. "Make the most of today. Translate your good intentions into
actual deeds."
Grenville Kleiser
1868-1953, Author
7. "If you don't like something, change it. If you can't change it,
change your attitude."
Maya Angelou
Author and Poet
8. "I believe that we are solely responsible for our choices, and we have
to accept the consequences of every deed, word, and thought throughout
our lifetime."
Elizabeth Kubler-Ross
Author
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Dilbert===============================
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A true Southerner Knows:
> 1.) Only a true Southerner knows the difference between a hissie
> fit and a conniption, and that you don't "HAVE" them, --
> you "PITCH" them.
>
> 2.) Only a true Southerner knows how many fish, collard greens,
> turnip greens, peas, beans, etc. make up "a mess."
>
> 3.) Only a true Southerner can show or point out to you the
> general direction of "yonder."
>
> 4.) Only a true Southerner knows exactly how long "directly" is -
> as in: "Going to town, be back directly."
>
> 5.) All true Southerners, even babies, know that "Gimme some
> sugar" is not a request for the white, granular sweet substance
> that sits in a pretty little bowl on the middle of the table.
>
> 6.) All true Southerners know exactly when "by and by" is. They
> might not use the term, but they know the concept well.
>
> 7.) Only a true Southerner knows instinctively that the best
> gesture of solace for a neighbor who's got trouble is a plate of
> hot fried chicken and a big bowl of cold potato salad. (If the
> neighbor's trouble is a real crisis, they also know to add a large
> banana puddin'!)
>
> 8.) Only true Southerners grow up knowing the difference
> between "right near" and "a right far piece." They also know
> that "just down the road" can be 1 mile or 20.
>
> 9.) Only a true Southerner both knows and understands the
> difference between a redneck, a good ol' boy, and po' white trash.
>
> 10.) No true Southerner would ever assume that the car with the
> flashing turn signal is actually going to make a turn.
>
> 11.) A true Southerner knows that "fixin'" can be used as a noun,
> a verb, or an adverb.
>
> 12.) Only a true Southerner knows that the term "booger" can be a
> resident of the nose, a descriptive, as in "that ol' booger," a
> first name or something that jumps out at you in the dark and
> scares you senseless.
>
> 13.) Only true Southerners make friends while standing in lines.
> We don't do "queues", we do "lines," and when we're "in line," we
> talk to everybody!
>
> 14.) Put 100 true Southerners in a room and half of them will
> discover they're related, even if only by marriage.
>
> 15.) True Southerners never refer to one person as "y'all."
>
> 16.) True Southerners know grits come from corn and how to eat
> them.
>
> 17.) Every true Southerner knows tomatoes with eggs, bacon, grits,
> and coffee are perfectly wonderful; that redeye gravy is also a
> breakfast food; and that fried green tomatoes are not a breakfast
> food.
>
> 18.) When you hear someone say, "Well, I caught myself
> lookin' .. ," you know you are in the presence of a genuine
> Southerner!
>
> 19.) Only true Southerners say "sweet tea" and "sweet milk." Sweet
> tea indicates the need for sugar and lots of it - we do not like
> our tea unsweetened. "Sweet milk" means you don't want buttermilk.
>
> 20.) A true Southerner knows that if you are with a couple of
> friends, you could be with 2 or 10. The number doesn't matter.
>
> 21.) And a true Southerner knows you don't scream obscenities at
> little old ladies who drive 30 MPH on the freeway. You just
> say, "Bless her heart" and go your own way.
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The Quality Corner
What Does That Mean?
by
Gerald Wilbanks
Documentation & Engineering Services
The terminology of “Quality” can sometimes seem very confusing and it is necessary to go to some base definitions. The goal is always the same and that is “Meet Customer Expectations on Time and deliver Value in the Product or Service”. This is the aim of all companies and corporate entities that want to be successful and be around for a long time. To this end, there are four key areas that must be addressed and the definitions are key to understanding this approach to business.
A Quality Management System (QMS) is a formalized system that documents the structure, responsibilities and processes required to achieve effective quality management. In other words, this is the Procedures and Work Instructions that guide the work performance. These should have been developed by the people in the work processes and reflect the best practices. These procedures cover all actions including accounting, manufacturing, sales, engineering, and all operations of the company.
Quality Management (QM) is the application of a quality management system in managing a process to achieve maximum customer satisfaction at the lowest overall cost in the organization while continuing to improve the process. Essentially, this states that a great system is useless, if it is not used and applied by the people involved. This is the action of implementing the procedures and guides that have been published.
Quality Assurance (QA) is all the planned systematic actions that are taken to ensure consistent methods are being used and the work activities comply with the company and customer requirements. This includes the auditing actions to verify the use of the work process procedures by the employees. The result is an assurance that the best practices are being employed for consistent results.
Quality Control (QC) is the operational techniques and activities used to fulfill requirements for quality. These include the steps and actions needed to correct or guide the process to attain a satisfactory result. This involves checking the results, testing the outputs, and actual verification that the service or product is meeting expectations. These are the hard steps that are necessary to control the final quality of the deliverable.
These terms are consistent without regard to the final deliverable being a product or service. In either case, there should be a way to do something, something being done that way, assurance that everyone is involved, and hard verification of the final output. This is actually the common sense way of operating a business venture to obtain the most consistent results at the best cost.
jjjjjnding Time
